FAQs

Answers before you book.

Booking, payment, airport pickups, and policies, all in one place. Still have a question? Call (404) 938-6775.

Booking & payment

How far in advance should I book?

We recommend booking at least 24 hours in advance. We also accept last-minute bookings based on availability, so call (404) 938-6775 to check.

How do I confirm my reservation?

All reservations must be made at least 24 hours before pickup, and full payment is required at the time of booking to confirm the reservation.

What forms of payment do you accept?

We accept all major credit cards (subject to verification), Zelle, Cash App, Apple Pay, Venmo, and PayPal. We do not accept cash.

Is gratuity included in the price?

Yes. All fees are included in the pricing, with a 20% gratuity included on all bookings.

What are your hours for booking?

Pre-scheduled transportation operates 24/7. Online booking is available 24/7, and we take reservations by phone daily from 8:00 am to 5:00 pm.

Airport rides

How do your airport transportation services work?

Pickups are at the limo lot below the terminal: Lower Level South 2 or Lower Level North 2. Meet & Greet is available for an additional fee if requested.

How long will my chauffeur wait after my flight lands?

Up to 60 minutes for international flights and 45 minutes for domestic flights, measured from the time your plane lands.

Do you track flights?

Yes. We track your flight so your pickup is timed to your actual landing.

Trips & charters

What kind of vehicles are in your fleet?

We offer SUVs (Cadillac and Lincoln) and Mercedes-Benz Sprinter vans with 7 and 12 seats.

Is there a minimum booking for charter services?

Yes. SUVs (5 seats): 4-hour minimum. Sprinters (7 seats): 4-hour minimum. Sprinters (12 seats): 5-hour minimum. Airport transportation is point-to-point and is not included in these minimums.

How do point-to-point transfers work?

We pick you up at one location and drop you off at another. There is a complimentary 15-minute wait at pickup. Additional stops or route changes should be arranged in advance and may add to the price, and a stop in the middle of a trip is at the chauffeur's discretion.

Do you travel outside Georgia?

Yes. Call (404) 938-6775 for a quote.

Policies

What is your cancellation policy?

Reservations must be canceled at least 24 hours before the scheduled pickup time, and 50% of the total payment is non-refundable.

Are smoking, vaping, and drinking allowed?

Smoking and vaping are not permitted. Light alcoholic beverages are permitted.

No matching questions. Call (404) 938-6775 and we will help.

Licensed and insured

Licenses, memberships, and permits

Licensed by the Georgia Department of Public Safety
Member of the Greater Atlanta Limousine Association (GALA)
Member of the National Limousine Association (NLA)
Member of the Atlanta Convention & Visitors Bureau
Ground transportation for-hire permit at Hartsfield-Jackson Atlanta International Airport
Commercial insurance coverage up to $1M

Ready to book?

See your price and book in about a minute.